United Healthcare Community & State

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Improving Professional Caregiving in the United States: Challenges and Opportunities

This paper discusses the long-term services and supports landscape; individuals who work with a direct service worker; the direct service worker profession; the direct service worker shortage; challenges for individuals served by direct service workers; and pathways to improvements.

Short URL: http://www.advancingstates.org/node/69934

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File Downloads / Links

Managed Long-Term Services & Supports: A Proposed Framework

UnitedHealthcare Community & State released a White Paper unveiling a proposed quality framework for MLTSS programs. The framework, developed by UnitedHealthcare's National Advisory Board, extends beyond traditional clinical measures to measure the quality of the "services and supports" delivered in MTLSS, which is often most important for those accessing MLTSS benefits.

Short URL: http://www.advancingstates.org/node/67883

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