Article Publication Date:
This paper explores the various participant-direction models, existing quality management strategies, and the potential for change that allows participant-directed quality management systems to remain true to the core values they were founded upon. Participant-directed programs face unique challenges in meeting federal requirements while remaining faithful to the principles of participant-direction. Well-defined roles and responsibilities are essential and will directly influence the design.
level of care; home visits and surveys; support broker involvement; grievance procedures; incident management; appeals procedures; systems designs; financial accountability
Nirvana Huhtala Petlick
Short URL: http://www.advancingstates.org/node/51536