| Home and Community-Based Services: Quality Management Roles and Responsibilities |
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| Plan of Protective Oversight |
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| Individual Support Plan System |
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| Comprehensive Assessment Reporting Evaluation (CARE) tool |
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| Skin Observation Care Plan Protocol |
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| Challenging Cases Protocol |
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| Prevention and Risk Assessment Tool |
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| Evaluation Report on The Institute on Disability/UCED Educational Series for Legislators |
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| MA Department of Mental Retardation--Quality Assurance Report Fiscal Year 2002/2003 |
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| 2004 Reinventing Quality Conference - Presentation materials |
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