Supporting the Supervisor: Helpful Information for Information & Assistance Supervisors - Toolkit

The information and assistance (I&A) service is a cornerstone of the ADRC. This guide provides tools that I&A supervisors can use to cultivate, mentor and maintain a top-notch team of professionals. It incorporates tools developed and used by two ADRC’s in Wisconsin, and includes tools for recruitment and hiring, ongoing communication, training, and performance feedback and appraisal. A number of sample forms are provided.