The National Council on Aging (NCOA) is seeking a Program Associate within NCOA's Center for Economic Well-Being (CEW). The Program Associate plays a central role in developing and coordinating programmatic activities for the CEW team. This role works both independently and collaboratively to plan and implement training and technical assistance for network members, including grantees, service delivery partners, and community-based organizations. Serving as the primary point of contact for community-based partners across the country, the Program Associate monitors and supports grantees and other network partners in achieving social impact goals, highlights exemplary practices, and provides information, support, and resources to strengthen and expand an integrated, sustainable service system.

The Program Associate works collaboratively with NCOA staff, external grantees, consultants, and other network members and partners, and across diverse audiences of service providers, community leaders, funders, and the public. Activities center on technical assistance and support to the CEW network of community-based organizations.

Key responsibilities include:

• Provide technical assistance and support to network members.
• Track, identify, and foster use of promising practices that facilitate access to or attainment of health coverage and benefits.
• Assist with the development of request for proposals.
• Monitor program activities to ensure quality and accuracy of work outcomes of contractual and grant commitments.
• Participate in national and regional meetings and other events.

Qualifications include:

• Bachelor’s degree with a minimum of one year of experience providing technical assistance or in a related role.  
• Demonstrated ability to manage projects and tasks effectively, with strong organizational skills and attention to detail.
• Exceptional verbal, written, and online communication skills to support work conducted primarily via email, virtual meetings, or over the phone.
• Proven ability to establish and maintain effective working relationships with diverse audiences.
• Understanding and knowledge of public benefits, aging issues, and/or impact of economic insecurity of older adults preferred. Basic understanding of grant-funded initiatives and associated reporting requirements is a plus.
• Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word). Experience with Salesforce or similar CRM platforms, databases, and online tools strongly preferred. Familiarity with webinar technology is a plus.
• Ability to participate in occasional, required work travel.