Quality Assurance and Quality Improvement in Home and Community-Based Services

PENNSYLVANIA

Target Population

Persons with disabilities served under Medicaid home and community-based services (HCBS) waivers.

Geographic Focus

Statewide (after a pilot in nine sites that are agency based).

Primary Focus

Goals, Objectives, and Activities

Goal: Develop new quality management systems for consumer-centered service planning and service provision.

Objectives/Activities

Goal: Develop an integrated data system that supports continuous quality improvement and correction of system errors, while supporting planning and policy decisions.

Objectives/Activities

Goal: Implement the new QA/QI systems statewide.

Objectives/Activities

Key Activities and Products

Consumer Partners and their Involvement in Implementation Activities

Public and Private Partners and their Involvement in Implementation Activities

Public Partners

Representatives from the following entities will likely serve on local and statewide project advisory committees: Intra Governmental Council on Long Term Care, Council on Aging, Developmental Disabilities Council, Stakeholder Planning Team, Home and Community Based Stakeholder Planning Team, Planning Advisory Committee for the Office of Mental Retardation, Community Living Advisory Council, and Medical Assistance Advisory Committee.

Private Partners

Advisory Body, Committee, or Task Force

Formative/Process Evaluation Activities

Summative/Outcome Evaluation Activities

Pennsylvania staff will develop an evaluation tool to utilize at the close of the grant period. The instrument will evaluate the degree to which the project was able to meet its stated goals and objectives, and the degree to which the grant resulted in enduring systems change.

Strategies to Ensure Sustainability