Quality Assurance and Quality Improvement in Home and Community-Based Services

WEST VIRGINIA

Target Population

Persons with mental retardation and other developmental disabilities (MR/DD), and persons with disabilities of all ages.

Geographic Focus

Statewide.

Primary Focus

Goals, Objectives, and Activities

Goal: Develop, implement, and support a quality assurance process and improvement infrastructure in the design of home and community-based waiver services.

Objectives/Activities

Goal: Define and expand core measurement sets for the HCBS waiver programs.

Objectives/Activities

Goal: Develop and implement a data collection strategy of "real-time" and retrospective information for assessing the performance of HCBS waivers.

Objectives/Activities

Goal: Select, design, and implement QA/QI strategies for the State's HCBS waiver programs.

Objectives/Activities

Goal: Develop and implement a QA/QI system that involves HCBS waiver participants, their families, advocates, and allies in active roles.

Objectives/Activities

Goal: Evaluate and upgrade the State's technology-based direct care service management and data collection system.

Objectives/Activities

Key Activities and Products

Consumer Partners and their Involvement in Implementation Activities

Public and Private Partners and their Involvement in Implementation Activities

Public Partners

Private Partners

Advisory Body, Committee, or Task Force

Formative/Process Evaluation Activities

Summative/Outcome Evaluation Activities

The Quality Improvement Team and QA/QI Councils will conduct evaluations of QI projects.

Strategies to Ensure Sustainability