Quality
Assurance and Quality Improvement in Home and Community Based Services
Grant
Information
Name of Grantee
New York
State Department of Health, Office of Medicaid Management
Title of Grant
Type of Grant
Quality
Assurance and Quality Improvement in Home and Community Based Services
Amount of Grant
$495,811
Year Original Funding
Received
2003
Contact
Information
Betty Rice, Project Director
518–474–9138
brr02@health.state.ny.us
Doreen Sharp, Project Coordinator
Division of Consumer & Local District Relations
One Commerce Plaza, Room 724
518–474–6580
dxs04@health.state.ny.us
Subcontractor(s)
To be determined by an RFA process in first year of the
grant.
Target
Population(s)
Participants in the State's Traumatic Brain Injury (TBI)
waiver program and in the Long-Term Home Health Care Program (LTHHCP), which
provides services at home to elderly persons and individuals of all ages with
disabilities.
Goals
Activities
Abstract
This project will assure participants' health and safety
and will create enduring systems change in the waiver programs' QA/QI
processes. The systems developed from this project will include the functions
of discovery, remediation, and continuous improvement of the quality of
services provided to waiver participants in the target populations.
The project will establish a QA/QI Board to address a
number of quality issues related to the TBI waiver, including evaluating the
current QA/QI program and making recommendations for changes. Information will
be gathered in statewide forums, which will include participants, family
members, providers, and other interested parties. Depending on the results of
this Board's work, the project will also create a QA/QI Board for the Long-Term
Home Health Care Program (LTHHCP).
This grant will allow the State to contract with an entity
to administer the Participant Experience Survey to LTHHCP participants. The
results of this survey will be analyzed, providing an independent source of
information about participant satisfaction. The information collected will
allow the Department to accomplish two goals: (1) to share the results of
the survey with local districts, providers, and participants so that they will
learn from best practices or jointly take action to correct specific issues
that have been identified; and (2) to pursue systemwide
changes that affect the total waiver population.
Finally, the project will develop a QA/QI database, for use
initially with the TBI waiver and, ultimately, with the Long-Term Home Health
Care Program. This database will capture data on participant demographics,
provider information, participant satisfaction, and incidents reported. This
information will be used to generate reports showing where quality improvement
is needed, and identifying best practices to be used as models.