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Enhanced Technical Assistance for States No Wrong Door Systems

Summary
ADvancing States Enhanced Technical Assistance for States No Wrong Door Systems

The No Wrong Door (NWD) System initiative provides states and communities with a roadmap for developing a streamlined system for long-term services and supports (LTSS) information, counseling, and access. As the services and supports system can be difficult to navigate and understand, the impetus for the NWD System was to create a navigable access point for older adults and people with disabilities to LTSS and other community resources needed to maintain quality of life, independence, and community participation.

Federal partners and states worked to develop and refine a framework to help align the fragmented LTSS services infrastructure into a coordinated NWD System. Key components of the NWD System include:
• Public Outreach and Coordination with Key Referral Sources
• Person-Centered Counseling (PCC)
• Streamlined Eligibility for Public Programs
• State Governance and Administration