Designing Medicare-Medicaid Integrated Care Programs Centered on Enrollee Experience: A Toolkit for States
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Summary
The Center for Health Care Strategies recently released a toolkit for states to support integrated care programs for individuals dually eligible for Medicare and Medicaid.
People dually eligible for Medicare and Medicaid must navigate two separate health insurance systems, making it difficult to access coordinated, person-centered care. This toolkit from the Center for Health Care Strategies translates feedback from dually eligible individuals into actionable strategies for Medicaid agencies.
Drawing on published research and input from advisory panels of dually eligible individuals and Medicaid staff, the toolkit identifies potential state actions for incorporating enrollee perspectives into policy and program design. Across four modules, the toolkit describes what dually eligible individuals say about their experiences, outlines potential state actions, highlights state examples, and connects readers to implementation resources.
People dually eligible for Medicare and Medicaid must navigate two separate health insurance systems, making it difficult to access coordinated, person-centered care. This toolkit from the Center for Health Care Strategies translates feedback from dually eligible individuals into actionable strategies for Medicaid agencies.
Drawing on published research and input from advisory panels of dually eligible individuals and Medicaid staff, the toolkit identifies potential state actions for incorporating enrollee perspectives into policy and program design. Across four modules, the toolkit describes what dually eligible individuals say about their experiences, outlines potential state actions, highlights state examples, and connects readers to implementation resources.