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I&R/A Information Technology Systems: Findings from State Aging and Disability Agencies

This issue brief explores software systems that state aging and disability agencies use for resource databases and for client tracking, case management, and reporting. Data and findings are drawn from ADvancing States’ 2018 National Survey of Aging and Disability Information & Referral/Assistance (I&R/A) Agencies. This issue brief highlights responses from state agencies on aging and disability, though in some instances, data from all survey respondents is shared for comparison purposes.

Short URL: http://www.advancingstates.org/node/71845

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Complex Needs and Growing Roles: The Changing Nature of Information and Referral/Assistance

A project of ADvancing States and NCIL, this report shares information on a range of issues – including services and referrals, technology and social media, partnerships and systems, quality assurance, training and certification, and sustainability – from the perspectives of I&R/A professionals in state agencies on aging and disability, Area Agencies on Aging, Centers for Independent Living, Aging and Disability Resource Centers, No Wrong Door systems, and other non-profit human service organizations.

Short URL: http://www.advancingstates.org/node/71654

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No Wrong Door: Supporting Community Living for Veterans

This paper from AARP describes promising practices on how aging and disability network agencies, Veterans Affairs Medical Centers (VAMCs), and Veteran Benefits Offices in seven states have forged partnerships to better support Veterans in community living. The paper includes a checklist for these local organizations to enhance collaboration and truly create a “no wrong door” for Veterans and their family caregivers to receive services in the community.

Short URL: http://www.advancingstates.org/node/69916

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