Outreach

The Center for Health Care Strategies, with support from the New York Health Foundation and in partnership with ATW Health Solutions, assisted seven New York-based health care organizations in piloting strategies for engaging patients of color to advance health equity. This CHCS brief outlines considerations for health care organizations in developing patient engagement strategies, including: (1) building trust with patient partners over time; (2) tailoring outreach strategies; (3) using-trauma-informed approaches; (4) engaging patients in data use; and (5) approaching engagement with humility.

In collaboration with the Partners in Care Foundation, the Aging and Disability Business Institute has developed a Health Care Outreach Toolkit that offers customizable messages and targets for community-based organization (CBOs) to use when reaching out to potential health care partners.

This brief is a summary of survey results related to aging and disability agencies and I&R/A specialists' role in connecting individuals with public benefits. It provides an opportunity to learn about benefits screening, assistance, and outreach within aging and disability networks.

These profiles include promising practices that agencies use to conduct education and outreach to inform consumers about benefits, and to help aging and disability professionals connect clients to benefits, such as the Medicare low-income subsidies, SNAP, and LIHEAP. The tip sheets include practices about: engaging consumers through fun and interactive games; a system for providing comprehensive eligibility information; and tools to simplify benefits information for staff.

This training is about how one state’s independent living network developed an effective outreach process, from conception to implementation.

The purpose of this tip sheet is to provide promising practices to help agencies increase the number of Medicare Savings Program and Low Income Subsidy applications. This tip sheet features an ADRC in South Carolina that uses two different practices internally to ensure that all of their staff is aware of the income eligibility numbers for MSP and LIS programs.

The purpose of this tip sheet is to provide promising practices to help agencies increase the number of Medicare Savings Program and Low Income Subsidy applications.