Information Technology

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ADRC-TAE Issue Brief: Portable Technology

How are ADRCs and other non-profits using mobile technology? For staff who spend time traveling to clients homes and providing services in a non-office setting, portable information is a must. This issue brief provides some basic information about the most common forms of mobile technology and some issues to consider before adopting portable equipment as a service delivery tool. Also included are the ways information is accessed, collecting client data plus the approaches used by other states.

Short URL: http://www.advancingstates.org/node/50913

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Home Care Quality: Emerging State Strategies to Deliver Person-Centered Services

This AARP Public Policy Institute Issue Paper examines the efforts of South Carolina, Washington and Wisconsin to improve home care quality by using a more person-centered approach. The initiatives described in this report point to the significant ongoing efforts that states are using to ensure quality care and support in the home. The challenge for state officials continues to be the creation of quality assurance systems that place consumer needs and goals for quality of life first.

Short URL: http://www.advancingstates.org/node/50868

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Information & Referral Database Inclusion/Exclusion Criteria

The Florida Department of Elder Affairs has set forth inclusion and exclusion guidelines for the integrated statewide information and referral database. This database will serve as a single point of access for information, counseling, referrals, assessment and eligibility functions, which will maximize consumer choice. The database includes entities that serve both Florida’s elders and their families, and adults suffering from severe and persistent mental illness.

Short URL: http://www.advancingstates.org/node/50821

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Shared Master Index/Common Access Protocol - Minnesota

Minnesota's Shared Master Index will allow for the efficient exchange of information. By assigning each human services client an individual identification number that is used across multiple service delivery systems, the Shared Master Index (SMI) will allow caseworkers to view and assess the range of services that individual clients and families are receiving, and allow program managers and policy-makers to improve coordination of services and client outcomes.

Short URL: http://www.advancingstates.org/node/50785

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MinnesotaHelp.com Technology Project and Presentations

MinnesotaHelp.com is the state ADRC information network and they have shared a number of resources offering information on their Information and Assistance Datebase. Included in this posting are three presentations: a. An overview of the database b. the ADRC role c. Consumer use of resources. The technology business case summaries the impact of the database system. The technology project management document details the roles and responsibilities of individuals who operate the resources.

Short URL: http://www.advancingstates.org/node/50665

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CMS Letter: Quality Management and Discovery Methods in HCBS

Quality Communication #9 represents another in a series of CMS communications to support state efforts to improve the quality of services and supports. The letter announces 4 technical assistance products: Home and Community Based Services: Quality Management Roles & Responsibilities; Discovery Methods for Remediation and Quality Improvement; Software for the Participant Experience Survey (PES & Users’ Guide) –MR/DD Version; Participant Experience Survey & Users’ Guide –Brain Injury version.

Short URL: http://www.advancingstates.org/node/50618

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Requirements Specification: CART Test Plan - Ohio

Ohio has shared its Requirements Specification for the CART Test Plan (The Comprehensive Assessment and Review Tool project). The document relates to the development of web-based applications for quality data collection. This Test Plan document supports the following objectives: Perform system testing in a stable test environment; Recommended requirements are that functional business units; validate the application continues to meet stated requirements; usage of a testing matrix checklist

Short URL: http://www.advancingstates.org/node/50596

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Promising Practices in HCBS: South Carolina-Care Call Automated Provider Monitoring System

The State of South Carolina implemented a state-wide automated monitoring system whose real time data allows for monitoring & verification of the providers delivering services under the state's home and community-based services waivers. The toll-free number allows providers to check-in and check-out as they deliver services in a participant's home, while the database inferfaces with claims data to minimize fraudulent billing. The database has empowered waiver service recipients.

Short URL: http://www.advancingstates.org/node/50582

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Forsyth County Aging and Disability Resource Initiative Update Site

The Forsyth County North Carolina ADRC has shared their advisory council insite. This website is an on line resource for council members. The website was designed to keep the local advisory council updated on meetings and obtain copies of important documentation. The site offers the RFP, the grant application, acronyms, fact sheets, work plans, work group descriptions, meeting minutes and more.

Short URL: http://www.advancingstates.org/node/50574

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TAE Issue Brief: Making Web Sites More Accessible for Users Who Are Older and/or Have a Disability

For older adults and individuals with disabilities, some website designs can pose access problems. Users may be unable to use a website’s navigational menu, fill out online forms, or even access content. Addressing accessibility issues is important. This brief addresses the adaptation of standard website construction techniques to meet the needs of the target populations. It includes considerations & strategies for design that are informative, functional and useful for these populations.

Short URL: http://www.advancingstates.org/node/50573

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