Single Point of Entry/No Wrong Door

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Streamlining Self-Assessment: Wisconsin

This worksheet helps ADRCs assess the hoops that consumers have to jump through to receive services. The goal of the worksheet is to aid ADRCs in planning for seamless entry into long term supports for consumers and serve as leaders in systems change. This tool can also be used for internal planning or with advisory or governing committees. Fill in the lines and boxes and see where to streamline and where there are barriers.

Short URL: http://www.advancingstates.org/node/50820

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Maryland Access Point (ADRC) Advisory Board and Sub-committee Job Descriptions

The role of the Maryland Access Point (MAP) Advisory Board is to guide the design and operations of the Resource Center. MAP developed the attached job descriptions to assist board members in carrying out their roles efficiently. The board is composed of individuals representing all populations served by the program, including individuals who have a disability or a chronic condition and public, private, and government agencies that provide services to individuals served by the program.

Short URL: http://www.advancingstates.org/node/50814

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The Washington Medicaid State Plan Personal Care Services Program

The Center for Personal Assistance Services has prepared this case study of the Washington state Medicaid Personal Care Services (PCS) program. This report first presents an overview of the states characteristics, and then reviews the Medicaid program and management of HCBS programs including the personal care in waivers. The primary focus is on the organization and management of the Medicaid PCS optional state plan program. The report highlights eight best practices.

Short URL: http://www.advancingstates.org/node/50811

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ADRC Functional Staffing Model and Job Descriptions

The goal of the New Hampshire Resource Center project is to integrate the current information and assistance (ServiceLink) program with the state assessment and counseling program. This ADRC pilot program has shared their functional staffing model and job descriptions. In addition to being a visual illustration of staff resources, the documents also provide basic purpose, accountabilities and requirements for the Center Manager, Long Term Support Counselor, and Referral Specialist.

Short URL: http://www.advancingstates.org/node/50774

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File Downloads / Links

ADRC Stakeholder Satisfaction Report: A Comprehensive Assessment of Consumer and Board Member Satisfaction

This report summarizes the results of the Massachusetts qualitative consumer satisfaction surveys with both ADRC consumers and surveys of the Consumer Board and Community Partners Advisory Board. The report contains the survey tool, methodology, findings and recommendations to improve satisfaction among these key stakeholder groups as part of the ADRC project’s continuous quality improvement approach.

Short URL: http://www.advancingstates.org/node/50749

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Promising Practices in HCBS: Minnesota-American Indian Tribe Providing Assessment and Case Management for Home and Community-Based Waiver Services

The State of Minnesota contracts with the White Earth Nation to provide functional eligibility determination and case management for Medicaid and state-funded home and community-based services for seniors. Tribal staff report their member are more likely to use the services when they can access them through familiar tribal health services. The federal government pays 100% of costs for Medicaid services provided by tribal organizations.

Short URL: http://www.advancingstates.org/node/50580

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Community Living Exchange Newsletter #2 September 2004

This is the second in a series of newsletters produced at the Exchange to provide assistance to our CMS Real Systems Change grantees. This newsletter is produced biannually. Topics include: Connecting the Dots: Maryland; Money Follows the Person: Grantee Meeting in Nevada; Information Technology (IT) Systems Survey for Single Point of Entry; Housing Work Group Established for Real Choice Grantees; Children’s Mental Health Audio Conference.

Short URL: http://www.advancingstates.org/node/50570

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Community Living Exchange Newsletter #3 March 2005

This is the third in a series of newsletters produced at the Exchange to provide assistance to our CMS Real Systems Change grantees. This newsletter is produced biannually. Topics include: Physicians’ Role in Determining Level of Care, Nurse Practice Policies for Home and Community Living, ADRC Toolbox, Massachusetts Connecting the Dots, Making Medicaid Work in the 21st Century, Assessment Instruments, HCBS Quality Management Roles & Responsibilities, Family Caregiving, and Housing.

Short URL: http://www.advancingstates.org/node/50566

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States In Action….Ohio’s Search to Improve Access to Long Term Services

Ohio has been using its Real Choice Systems Change grant to bring people together to consider options to streamline access to information about long term services. A group of county, municipal and private organizations in Ohio are working with state agencies to develop a pilot project. On December 13-14, 2004, policy experts from Rutgers Center for State Health Policy and the National Academy for State Health Policy met with stakeholders to provide information and technical assistance.

Short URL: http://www.advancingstates.org/node/50519

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