Cash and Counseling

File Downloads / Links

File Downloads / Links

File Downloads / Links

Working With Providers: A Toolkit For States Implementing Cash & Counseling Programs And Consumer-Directed Services

This Provider Resistance Toolkit includes: Tips on working with providers, a template letter for providers, template frequently asked question document, template Power Point presentation, sample case management references, graphic: Consumer and Provider tasks in consumer-directed services and basic components, and a sample presentation: Self-direction: What to look for from the federal, state and provider perspectives.

Short URL: http://www.advancingstates.org/node/52181

File Downloads / Links

Determining Personal Care Consumers' Preferences for a Consumer-Directed Cash & Counseling Option: Survey Results from Arkansas, Florida, New Jersey, and New York Elders and Adults with Disabilities

The purpose of this study was to determine consumers’ interest in a cash option for personal assistance services, in comparison to traditional agency-delivered services. Telephone surveys and focus groups produced information on four states, including demographics, and preference toward a cash option. The results are discussed and policy issues are examined.

Short URL: http://www.advancingstates.org/node/52180

File Downloads / Links

Determining Consumers' Preferences for a Cash Option: New York Telephone Survey Findings

Findings of a New York consumer telephone survey conducted to determine the consumers’ interest in a cash option, in comparison to traditional agency-delivered services. The demographics and attitudinal characteristics are presented, in addition to consumer preferences and policy issues.

Short URL: http://www.advancingstates.org/node/52179

File Downloads / Links

File Downloads / Links

Consumer-Directed Home Care in the Netherlands, England, and Germany

To help understand the implications of consumer-directed programs abroad, AARP's Public Policy Institute commissioned a study to describe and analyze consumer-directed programs in the Netherlands, England, and Germany. Researchers completed in-person interviews with key stakeholders and conducted an in-depth literature review.

Short URL: http://www.advancingstates.org/node/52177

File Downloads / Links

The Effect of Consumer Direction on Personal Assistance Received in Arkansas

This study examines how this model of consumer-direction changes the way consumers meet their personal assistance needs. Consumers reported the type, timing, and amount of personal assistance they received, as well as any home or vehicle modifications and equipment purchases made, to meet their personal assistance needs. This report discusses consumer-satisfaction, unmet needs, and additional Medicaid costs.

Short URL: http://www.advancingstates.org/node/52176

File Downloads / Links

File Downloads / Links

Key Elements of F/EA Quality Management

This presentation was part of the 2007 Government and Vendor Fiscal/Employer Agent Workshop. The presentation discusses some key activities related to F/EA quality management, including: implementing effective Medicaid provider agreements and administration contracts, conducting initial F/EA readiness/certification reviews, and implementing ongoing F/EA performance/recertification reviews and program participant, representative and worker satisfaction surveys.

Short URL: http://www.advancingstates.org/node/52174

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