Center for Health Care Strategies (CHCS)

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Involving People with Lived Experience in Complex Care Research

Through support from the Patient-Centered Outcomes Research Institute, CHCS has published a Patient-Centered Complex Care Research Agenda to help involve people with lived experiences with complex care in the research process. The Better Care Playbook spoke to two individuals who helped develop the Research Agenda to learn how involving people with lived experience in research can help strengthen the complex care evidence base.

Short URL: http://www.advancingstates.org/node/74294

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Creating Robust Provider Networks to Support Older Adults and People with Disabilities: Considerations for Medicaid Health Plans in California and Nationwide

This blog post reviews considerations to strengthen provider networks in California to ensure that older adults and people with disabilities receive services that meet their needs. The post focuses on strategies for partnering with three key provider types: (1) community-based organizations; (2) institutional long-term care facilities; and (3) Medicare providers. Lessons from California can help inform other states and Medicaid managed care organizations across the country.

Short URL: http://www.advancingstates.org/node/74259

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Working with Black Communities to Improve At-Home Care Coordination for People with Dementia

The Maximizing Independence (MIND) at Home program at Johns Hopkins University provides home and community-based care coordination for individuals and families living with dementia. Through focus groups with Black caregivers, researchers at Johns Hopkins aimed to better understand the unique needs of Black patients and families living with dementia, identify opportunities to improve care delivery, and understand caregivers’ perception of the MIND at Home program. This blog post from The Playbook explains the MIND at Home program and how dementia care coordination programs can better support Black patients and their families.

Short URL: http://www.advancingstates.org/node/74229

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Navigating Bias in Health Care Delivery: Tools to Foster Patient-Provider Trust

CHCS has two new tools designed to help support health care stakeholders in fostering trust between patients and providers: 1) Words Matter: Strategies to Reduce Bias in Electronic Health Records. This tool offers practical strategies for providers on how to write notes that promote patient-centered care and dignity. 2) Building Patient-Provider Trust to Help Patients Navigate a Biased System. This tool can help providers better understand the impact of their bias and better serve patients of color. It includes a handout that can be shared with patients and families to help them effectively engage with their providers.

Short URL: http://www.advancingstates.org/node/74185

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Developing a Payment and Spending Strategy to Advance Health Equity: Checklist for Medicaid Decision-Makers

This brief includes a checklist of eight key questions that can help state purchasers and other payers develop a robust payment and spending strategy focused on advancing health equity. Each question includes concrete state examples for adopting health equity-focused payment methods. This brief is a product of Advancing Health Equity, a national initiative supported by the Robert Wood Johnson Foundation that is working with states to pursue payment innovations that support health equity.

Short URL: http://www.advancingstates.org/node/74181

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A Community-Centered Approach to Data Sharing and Policy Change: Lessons for Advancing Health Equity

This brief highlights key lessons to inform data-sharing partnerships between community-based organizations, state agencies, and individuals with lived expertise. Lessons draw from the experiences of participants in Learning and Action in Policy and Partnerships, a national initiative supporting community-based data-sharing efforts led by Data Across Sectors for Health in partnership with the Center for Health Care Strategies through support from the Robert Wood Johnson Foundation.

Short URL: http://www.advancingstates.org/node/74070

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Engaging People with Lived Expertise to Inform Complex Care Research

With support from the Patient-Centered Outcomes Research Institute, CHCS brought together patients, providers, researchers, and clinicians to develop a Patient-Centered Complex Care Research Agenda. The agenda aims to embed a consistent focus on what matters most to patients into complex care research design and will be released in Fall 2022. This blog post shares lessons for including patient perspectives to guide research priorities, based on CHCS’ experience creating a patient and family advisory board and a research community to help inform the Research Agenda.

Short URL: http://www.advancingstates.org/node/74060

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Call for Applications: Advancing Health Equity Learning Collaborative

The Advancing Health Equity Learning Collaborative is seeking applicants for the next cohort of the collaborative, which will include five teams comprised of Medicaid agencies, managed care organizations, and health care provider organizations or systems. The learning collaborative will help teams develop shared equity priorities, uncover the drivers of disparities in their member populations, and create payment models to support equity-focused care transformation.

Short URL: http://www.advancingstates.org/node/74049

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Support and Services at Home (SASH): Helping Older Adults and People with Disabilities in Affordable Housing Age in Place

This Better Care Playbook profile of the SASH model is part of an ongoing series, In the Field: Spotlight on Complex Care Interventions, that is highlighting how organizations are implementing evidence-based and promising innovations to improve care for people with complex health and social needs.

Short URL: http://www.advancingstates.org/node/74031

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Capturing Patient and Staff Experiences to Assess Complex Care Program Effectiveness

Patient and staff-reported measures are a key way to assess the quality and experience of care for people with complex needs. CHCS worked with health care organizations to test new measures for understanding patient and staff experiences related to well-being, equity, goals of care, and care integration. This brief explores insights from the Center for the Urban Child and Healthy Family at Boston Medical Center, Hill Country Community Clinic, and Denver Health, which used these measures to assess quality within their organizations.

Short URL: http://www.advancingstates.org/node/73998

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