| HCBS Conference 2019- Presentations |  | 
          
                                                                                        | Complex Needs and Growing Roles: The Changing Nature of Information and Referral/Assistance |  | 
          
                                                                                        | Area Plans: Build Accountability Into the Process |  | 
          
                                                                                        | Information and Referral/Assistance’s (I&R/A) Role in Connecting Clients to Benefits |  | 
          
                                                                                        | State Long-Term Care Ombudsman Program: 2019 Revised Primer for State Agencies |  | 
          
                                                                                        | Directory of ACL National Resource Centers |  | 
          
                                                                                        | Collaborating to Address HCBS Workforce Challenges in MLTSS Programs |  | 
          
                                                                                        | Promising Practice Profiles |  | 
          
                                                                                        | Implementing and Sustaining Evidence-Based Programs in Rural Settings |  | 
          
                                                                                        | HCBS Conference 2018- Presentations |  |