A Guide to Quality in Consumer Directed Services

File Downloads / Links

  • A Guide to Quality Report PDF
  • A Guide to Quality Report Html
  • Appendix-all parts Html
  • Appendix-part 1 PDF
  • Appendix-part 2 PDF
  • Appendix-part 3 PDF

Article Publication Date: 
5/1/2004
Summary: 
This guide is designed to provide states and programs involved in consumer-directed services with a practical handbook on ensuring and improving the quality of services. This guide is based on a philosophy that the views of the major program stakeholders – consumers, families, program staff, regulators, funders – are the necessary starting point for the design of a quality system.
Article Author: 
Applebaum, R; Schneider, B; Kunkel, S; Davis, S
Types/Tools: 
Populations: 
N/A
Sources: 
Scripps Gerontology Center
Programs/Initiatives: 
Cash and Counseling; Peer Supports
quality; consumer directed; consumer-direction

Contact

Elizabeth Maguire
Cash & Counseling
elizabeth.maguire.1@bc.edu
Phone: 
617-552-0562

Short URL: http://www.advancingstates.org/node/50185