Article Publication Date:
The Participant Experience Surveys (PES) is an interview tool developed by MEDSTAT under a contract from CMS. The surveys capture data that can be used to calculate indicators for monitoring quality within the waiver prograns. Two versions of the PES are included, one for frail elderly and adults with physical disabilities and another for adults with MR/DD. A Users' Guide accompanies each PES. Each survey can be conducted in a face-to-face interview in 30 minutes or less.
PES; methodology; standardized; satisfaction; CMS Quality Communications
Short URL: http://www.advancingstates.org/node/50060