Promising Practices in HCBS: Ohio- Increasing Timely Access to Services

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  • Ohio-Increasing Timely Access PDF

Article Publication Date: 
10/15/2004
Summary: 
A home and community-based services program in Ohio is using electronic communication between case managers and providers to streamline identification of service providers for program participants. Program staff have found electronic communication greatly reduces the time required to find available providers when compared with telephone or fax communication. This report explores the interventions, implications, and impact of using electronic communication.
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Timely access

Contact

Arlene De Silva
Council on Aging of Southwestern Ohio
desilva@help4seniors.org
Phone: 
513-345-8611

Short URL: http://www.advancingstates.org/node/49850