Improving Quality in Community-Based Care Conference: \"Designing Meaningful Consumer Surveys\"

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Article Publication Date: 
5/3/2003
Summary: 
These materials are from the national conference sponsored by the Centers for Medicare & Medicaid Services (CMS) and held in Nashville on May 2-3, 2002. The goal of the conference was to provide an opportunity for information exchange among decision-makers in the design and implementation of quality management/improvement. This conference was designed to facilitate communication around quality management among state staff, federal agency staff, providers, and consumers/advocates.
Article Author: 
Curry, Leslie; Geron, Scott; Galantowicz, Sara; Jackson, Beth
Topics: 
Quality
Populations: 
Aging/Older Adults
Programs/Initiatives: 
N/A
Keywords: 
N/A
customer suryveys; Consumer assessments; Satisfaction Measures

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Short URL: http://www.advancingstates.org/node/49536