Article Publication Date:
This article reports on Arkansas' telephone survey of consumers and surrogates. The survey focused on consumer satisfaction with current services and consumers’ and surrogates’ perceptions regarding the cash option. Survey data address how Arkansas can reach the most interested consumers and surrogates, what messages Arkansas should emphasize in its communications and marketing, and what issues should be explored further in postsurvey focus groups.
University of Maryland
Programs/Initiatives:Cash and Counseling
National Resource Center for Participant-Directed Services
Short URL: http://www.advancingstates.org/node/49627