Richland County Call Map
Article Publication Date
Summary
Richland County, Wisconsin created a manual detailing procedures for handling information and referral calls to their Aging and Disabilties Resource Center. The 12 page flip chart guide contains information on greeting callers, assessing for emergency, plan of action and post call work.
Topics
Types/Tools
Populations
Sources
Wisconsin, Richland County
Programs/Initiatives
States
Keywords
information and referral; call center; guide
Contact
Janice
Smith
Resource Center Development Coordinator
Bureau of Aging & Disability Resources
NULL
smithja@dhfs.state.wi.us
Phone
608-266-7872