ADRC-TAE: Streamlining Access Self-Assessment with State Examples

File Downloads / Links

  • Self Assessment Report Word
  • Self Assessment Report PDF

Article Publication Date: 
10/18/2006
Summary: 
How many hoops does a customer have to jump through to receive services? The goal of this self-assessment is to help ADRCs serve as leaders in systems change in the area of streamlined access. The paper outlines several hoops that individuals often have to navigate to gain access to information about LTC services beginning with the initial call. This report contains examples from current grantees, offers context and can be used as a tool for developing a clear strategy for streamlining access.
Topics: 
Resource Center
Types/Tools: 
Sources: 
The Lewin Group
Programs/Initiatives: 
Aging and Disability Resource Center
Eligibility Screening; Programmatic Eligibility Determination; Seamless entry; Coordination with Medicaid Financial Eligibility Determination;

Contact

Gilbert Thompson
The Lewin Group
3130 Fairview Park Drive, Suite 800
Falls Church, VA 22042
adrc-tae@lewin.com
Phone: 
703-269-5752

Short URL: http://www.advancingstates.org/node/51055