Supporting the Information Needs of Private Paying Consumers: Examining the Capacity of Aging Network Consumer Information Programs

The aging services network is critical for those navigating the “information maze” in order to make informed decisions about long-term services and supports (LTSS). But most of these services do not target the majority of Americans who are private paying consumers. Aging and Disability Resource Centers (ADRCs) are one service that aims to increase the level of services offered to private payers. This report includes the results of a survey measuring ADRCs’ engagement with private payers.