Article Publication Date:
How did the Massachusetts Real Choice grantees involve consumers and what are the lessons learned from the process? This presentation describes the systems created for consumer involvement in the design, planning, and implementation of the Real Choice activities. The fact sheet provide suggestions on how to involve consumers in a collaborative process.
Programs/Initiatives:Real Choice Systems Change
collaboration; ABCs of Collaboration; A: Anticipate Concerns; B: Build Trust; C: Communicate Effectively; task-specific work groups;
Nirvana Huhtala Petlick
Short URL: http://www.advancingstates.org/node/51140