Supporting the Supervisor: Helpful Information for Information & Assistance Supervisors - Toolkit

File Downloads / Links

Article Publication Date: 
9/21/2010
Summary: 
The information and assistance (I&A) service is a cornerstone of the ADRC. This guide provides tools that I&A supervisors can use to cultivate, mentor and maintain a top-notch team of professionals. It incorporates tools developed and used by two ADRC’s in Wisconsin, and includes tools for recruitment and hiring, ongoing communication, training, and performance feedback and appraisal. A number of sample forms are provided.
Topics: 
Resource Center
Types/Tools: 
Populations: 
N/A
Sources: 
Grantee produced
Wisconsin
Programs/Initiatives: 
Information and Referral
Keywords: 
Enrollment
enrollment counseling; interview questions; sample documentation; core competencies; peer review; training needs

Contact

Department of Health Services, Office for Resource Center Development (ORCD)
Phone: 
800-843-6154

Short URL: http://www.advancingstates.org/node/52750