View this webinar on Medicare to build or refresh your understanding of key components of the Medicare program! This webinar covers Medicare basics including eligibility, services, coverage options, cost assistance programs, and cost-sharing/coordination with Medicaid. 

IQ Category: Medicaid, Medicare and Health Care Coverage

The National I&R Support Center invited aging and disability network professionals to a webinar-based training for Information and Referral/Assistance (I&R/A) specialists in aging and disabilities. This training provided an overview of key competencies needed for aging and disability I&R/A professionals and provided preparation for the Inform USA Certification exam for Community Resource Specialists in Aging/Disabilities (CRS-A/D).

IQ Category: Consumer Access to Services

Whether you are an older adult, friend, family member, caregiver, or professional, being proactive as a safe driver is important to all who share the road. Driving is a complex activity, and it is vital to understand how age-related changes may impact driving skills as well as how to identify and address changes in our driving behavior to remain a safe road user. Older Driver Safety Awareness Week is a great time to explore resources that can help older adults maintain their safe mobility as a driver for as long as they can do so safely. In this webinar, the Clearinghouse for Older Road User Safety (ChORUS) will share tools and resources to help older adults maintain safety on the road and how you can integrate the material into the services you provide.

IQ Category: Community Integration

Information access is a fundamental tenet of I&R services. Standards for information and referral emphasize that I&R services optimize access to community information and resources for all people. But what does it mean to truly champion inclusivity and accessibility in information access? Virginia has long recognized the challenges faced by people with disabilities and their families in navigating the maze of information sources along with complex service systems. Enter Information Access Champions – Virginia's project to rewrite the narrative of accessibility. Through an initiative grounded in human-centered design principles, partners are embarking on a journey toward collaborative system change to reimage how information is created, disseminated, and received. 

IQ Category: Consumer Access to Services

Community and financial needs may drive individuals and families to reach out to Information and Referral/Assistance programs. As financial needs and situations become more complex, having access to reliable information and resources is increasingly important. Join this webinar to hear from the Consumer Financial Protection Bureau (CFPB) and learn about the many CFPB resources designed to support consumers, families, and even professionals on topics such as housing, debt, financial exploitation, retirement, caregiving, and more!

IQ Category: Consumer Access to Services