New Brief on Connecting Clients to Benefits

ADvancing States, is pleased to announce the release of a new brief on Information and Referral/Assistance's (I&R/A) Role in Connecting Clients to Benefits. Individuals reach out to aging and disability programs for assistance with many needs. Public benefits, such as Medicaid and the Medicare low-income subsidies, the Supplemental Nutrition Assistance Program (SNAP), and the Low-Income Home Energy Assistance Program (LIHEAP), help individuals access healthcare, food, and home heating and cooling. I&R/A agencies and professionals serve as a gateway to state and local aging and disability services. As needs are changing and growing, the roles of I&R/A specialists are expanding to include screening, application assistance, outreach, and other functions.

In collaboration with the I&R Support Center at ADvancing States, the 2018 National I&R/A Network Survey gathered data about the role that aging and disability agencies and I&R/A specialists play in connecting individuals to public benefits. Survey questions gathered information about benefits screening, application assistance, and outreach efforts for the Medicare low-income subsidies, SNAP, and LIHEAP.

This brief, made possible with support from NCOA, is a summary of the survey results related to aging and disability agencies and I&R/A specialists' role in connecting individuals with public benefits. It provides an opportunity to learn about benefits screening, assistance, and outreach within aging and disability networks.

Click here to read the brief.

News date: 
Friday, May 3, 2019