It’s Never Too Late to Change: How one organization embraced opportunity

Event Description: 

Please note that this webinar was previously scheduled for October 31, but has been rescheduled due to unforeseen technical difficulties. This webinar will now take place Wednesday, November 7 from 12:30-1:30 p.m. ET.

New opportunities sometimes arise when they are least expected. An openness to learn, teach and work together is the synergy needed to make change. 

Area Agency on Aging, District 7 (AAA7) in Ohio has administered Home and Community Based Services (HCBS) waiver services for the Ohio Department of Aging since 1990 serving primarily individuals over age 60. As an Aging and Disability Resource Center (ADRC), AAA7 fields inquiries about resources for individuals of all ages. Due to a lack of disability-specific resources in their area – namely no Center for Independent Living - AAA7 systematically increased their experience with individuals under the age of 60 with various types of disabilities. In 2013, this self-education resulted in a partnership with a large managed care company to develop a bid to provide case management services for individuals with disabilities from birth through age 59. The bid was successful and AAA7 became a subcontractor for the managed care company in 2014. Through this partnership, AAA7 has gained experience in serving younger individuals as well as exposure to the managed care culture and expectations for providers.

Join us as Deborah Danner-Gulley, Director of Case Management Services AAA7 and Tonya Perry, RN/LSW, Director HCBS Waivers & Special Populations with Care Source describe how they worked together to help AAA7 transform their business model to one that ensures compliance with managed care contractual obligations and enhanced their organizations ability to be more data and outcome focused.

Learning Objectives:

  • Understand how new populations can fit with existing service lines
  • Understand how to build a culture that embraces change
  • Understand how to meet contractual obligations through data and outcome management
Wednesday, November 7, 2018 - 12:30pm to 1:30pm EST
ADvancing States