Approaching Clients with Cultural Humility

This webinar will focus on general perspectives of cultural humility in health and social services, and ways to effectively engage with clients in a respectful and culturally sensitive manner. The webinar will begin with a brief overview of cultural humility before exploring different frameworks for overcoming communication and cultural barriers. Participants will learn about various tools to practice self-awareness when serving people of different cultural and linguistic backgrounds. The webinar will also review institutional accountability in providing culturally sensitive services. Additionally, this webinar will touch on how the social determinants of health affect older adults and the general population.