The National Information and Referral Support Center invites aging and disability professionals to join us for a webinar-based training for Information and Referral/Assistance (I&R/A) specialists in aging and disabilities. This training will provide an overview of key competencies needed for aging and disability I&R/A professionals and will provide preparation for the AIRS Certification exam for Community Resource Specialists in Aging/Disabilities (CRS-A/D).
The training course will cover the following content:
The fundamentals of information and referral (I&R);
Details of the AIRS certification exam;
The I&R/A process;
Key communication techniques;
Highlights of the AIRS Standards and Quality Indicators for Professional Information and Referral;
An overview of I&R/A and the Aging/Disability Networks;
Information on aging and disability programs and services;
And AIRS practice exam questions.
ADvancing States Trainers:
Nanette Relave, National I&R Support Center Director
Elaine Sawyer, Senior Policy Associate
This webinar will be held on Wednesday, July 28, 2021 from 12:30 p.m. to 4:30 p.m. ET.
Click here to register.
Wednesday, July 28, 2021 - 12:30pm to 4:30pm EDT
National Information & Referral Support Center (I&R)